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Privacy Policy

July 11, 2024

Synnc ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website synnc.io or use our services.

Personal and Non-Personal Information

What Is Non-Personal Information and How Is It Collected and Used?

Non-personal information is data that cannot be used to identify you. When you visit our website to read information about our services, we may collect certain non-personal information from your web browser. Because non-personal information cannot be used to identify you, there are no restrictions on how we can use or share it.

What Is Personal Information and How Is It Collected?

Personal information identifies you as an individual, such as your name, mailing address, email address, telephone number, and payment information. We may collect personal information from you in various ways:

  • When you fill out an application or other form.

  • During transactions with us or our affiliates.

  • When you provide information to support a transaction, such as credit card details.

  • In certain areas of our website, where you can send us personal information, opt-in to receive information, purchase access to our services, or participate in activities.

Are Cookies or Other Technologies Used to Collect Personal Information?

Yes, we use cookies and related technologies, such as web beacons, to collect information. Cookies are text files placed on your hard disk by a web server. They cannot be used to run programs or deliver viruses. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Cookies simplify the process of recording your personal information, such as billing addresses and preferences, to improve your experience on our website.

Web beacons are small graphic images that allow us to monitor and collect information about the viewer of a web page or email, such as the type of browser used and the time the web beacon was viewed. We may use web beacons to count visitors to our web pages or to monitor navigation patterns.

Third-Party Cookies

Third-party vendors may also use cookies on our site to track and analyze anonymous usage statistics and improve visitor experiences. These third parties use persistent cookies to manage site content and track visitor behavior. We do not control third-party cookies, and you should review the privacy policies of these advertisers to learn about their use of cookies.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies. If you choose to decline cookies, you may not fully experience the interactive features of our website.

How Does Synnc Use Personal Information?

Synnc uses personal information to:

  • Provide access to our website and services.

  • Respond to your requests.

  • Bill you for products and services.

  • Provide ongoing support.

  • Contact you with information that may interest you.

  • Improve our products and services.

Personal information collected online may be combined with information you provide through other sources. We may also de-identify your information, making it non-personal, and use it without restriction. Finally, we may use your personal information to protect our rights, health, safety, and welfare, and to comply with legal requirements.

Does Synnc Share Personal Information with Others?

We do not share your personal information with unrelated third parties without your permission, except as provided in this Privacy Policy. We may share personal information with companies that perform services on our behalf, such as payment processing. These companies are not authorized to use your information for any purpose other than providing the services we requested.

We may also share personal information in response to legal requirements, to protect our rights, or to cooperate with law enforcement authorities. If we are involved in a corporate sale, merger, or acquisition, personal information may be shared or transferred as part of the transaction.

How Is Personal Information Used for Communications?

We may contact you via email, mail, or telephone to provide information about programs, products, services, and content that may interest you. You can communicate with us through online forms, and we may respond via email, which may include your personal information. We cannot guarantee the security of email communications from unauthorized interception.

How Is Personal Information Secured?

We use generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and they are required to treat it as confidential. However, we cannot guarantee absolute security.

Use of Third-Party Integrations

Synnc integrates with third-party APIs to perform functions requested by users. We do not use data from these integrations for generalized AI/ML model training. Data may be used to improve personalized models with user consent. Users can manage third-party integrations at any time.

Links

Our website may contain links to other sites. Synnc is not responsible for the privacy practices or content of these sites.

Public Discussions

Information you post in public discussions may become public. We are not responsible for third-party actions regarding information posted in public forums.

How Can Users Access, Change, and Delete Personal Information?

You can access, correct, update, or delete your personal information by following the instructions on the relevant web page or contacting us at support@synnc.io You can also unsubscribe from mailing lists or registrations.

Children’s Privacy

Synnc does not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes

We may modify this Privacy Policy at any time. Changes will be posted in this section, and material changes will be noted on the homepage. For questions about privacy, contact us at support@synnc.io.

SMS

We use your information for SMS marketing services, such as order notifications and promotional offers. Our website uses cookies to track items in your shopping cart and send cart reminder messages via SMS.